Make use of your gas connection, become a SPP customer

Did you inherit, purchase, rent or otherwise get property with an existing connection to the distribution system and you want to use gas there? An excellent decision! Before that happens and you can use all the comfort that the blue flame of natural gas gives our customers you need to conclude a Contract for Gas Supply with us.

How do you conclude a Gas Supply Contract?

If you acquired residential property which already has a gas connection and you want to use it you are required to have the right of use to that property and prove it or present the consent of the property owner who agrees to your use of the property at the conclusion of the Contract for Gas Supply. You are also required to prove the validity of your right to use the concerned property or provide a current consent from the owner during the life of the contract upon request of the supplier, within 20 calendar days, particularly if the owner has cast doubt about the duration of this right or consent to the supplier.

Documents on the right of use are as follows:

Title deed
If you are not the owner of the property, then you need a document confirming the right to use the off-take point – such as a lease or rental agreement, a mandate contract, the owner’s consent or the like.
If you inherited the property from the previous customer, you need a document confirming the right to use the concerned property such as evidence that the inheritance procedure has started. If there is any doubt, consent from other heirs will be required

Situations in which you can apply for a Contract for Gas Supply

You purchased a piece of property from an owner who had natural gas and paid for it, meaning that the property has an installed and functioning gas meter. In order for you, as well, to use gas you must follow the steps that you find here.
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You purchased an older piece of property from the previous owner who used natural gas and paid for it (with an installed and functioning gas meter)

In that case, the following steps must be taken:
1. Change of the ownera of the off-take facility must be completed in the following way: the new property owner submits a protocol on transfer and acceptance of the apartment confirmed by the previous owner in which the metering device is identified with its number and its meter reading on the day of transfer and data and documents needed for conclusion of the Contract for Gas Supply are supplied
2. Then the new owner must be registered and the following data and documents are required:
  - Name and surname of the customer
  - Residence address
  - Date of birth
  - Postal address
  - Contact data (telephone, e-mail)
  - Method of payment (collection from account, transfer order, SIPO, PPPU)
  - Bank account number of the customer (if the chosen method is non-cash payments)
  - Estimated consumption in kWh (m³)
  - Kind of contracted tariff
  - Period of advance payments (Classic-monthly, Easy Pay Comfortably – quarterly, semi-annual, annual)
  - Amount of advance payment
  - Address of off-take point
  - Meter number
  - Meter reading
  - Registration date
Identification documents needed for conclusion of a contract
1. Personal identification card for inspection during personal contact (for example, Identification Card, and, in case of an alien, a Passport, a residence permit and the like)
2. Copy of the power of attorney if the customer is permitting someone else to represent him or her
The customer may
- To use the form Application for Change of a Customer at the Off-Take Point – Registration
- Conclude a new Contract for Gas Supply
You can register:
- In person, visiting the closest SPP Customer Centre,
- In writing, mailing the documents to the SPP, a. s. address
- By fax to 02/58 69 90 00,
- By e-mail to zakaznickalinka@spp.sk, a constituent part of which will be a completed, signed and scanned application for change of Customer at the off-take point (with a scanned power of attorney if the customer authorized someone else to represent him or her).
You purchased a new property from a developer and you have an installed and functioning gas meter registered in the developer’s name. For you to be able to start using gas you must follow the steps that you find here.
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You purchased a new piece of property from a developer (with an installed and functioning gas meter registered in the developer’s name)

In that case the following steps must be taken:
1. Change of the owner of the off-take facility must be completed in the following way: the new property owner submits a protocol on transfer and acceptance of the apartment confirmed by the previous owner in which the metering device is identified with its number and its meter reading on the day of transfer and data and documents needed for conclusion of the Contract for Gas Supply are supplied
2. Then the new owner must be registered and the following data and documents are required:
  - Name and surname of the customer
  - Residence address
  - Date of birth
  - Postal address
  - Contact data (telephone, e-mail)
  - Method of payment (collection from account, transfer order, SIPO, PPPU)
  - Bank account number of the customer (if the chosen method is non-cash payments)
  - Estimated consumption in kWh (m³)
  - Kind of contracted tariff
  - Period of advance payments (Classic-monthly, Easy Pay Comfortably – quarterly, semi-annual, annual)
  - Amount of advance payment
  - Address of off-take point
  - Meter number
  - Meter reading
  - Registration date
Identification documents needed for conclusion of a contract
1. Personal identification card for inspection during personal contact (for example, Identification Card, and, in case of an alien, a Passport, a residence permit and the like)
2. Copy of the power of attorney if the customer is permitting someone else to represent him or her
The customer may
- To use the form Application for Change of a Customer at the Off-Take Point – Registration
- Conclude a new Contract for Gas Supply
You can register:
- In person, visiting the closest SPP Customer Centre,
- In writing, mailing the documents to the SPP, a. s. address
- By fax to 02/58 69 90 00,
- By e-mail to zakaznickalinka@spp.sk, a constituent part of which will be a completed, signed and scanned application for change of Customer at the off-take point (with a scanned power of attorney if the customer authorized someone else to represent him or her).
You rented a property from an owner who used gas and paid for it, meaning that you have an installed and functioning gas meter. For you to be able to start using gas, you must follow the steps that you find here.
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You have rented the property following a previous user of gas who paid for it (with an installed and functioning gas meter)

In that case the following steps must be taken:
1. Change of the owner of the off-take facility must be completed in the following way: the new property owner submits a protocol on transfer and acceptance of the apartment confirmed by the previous owner in which the metering device is identified with its number and its meter reading on the day of transfer and data and documents needed for conclusion of the Contract for Gas Supply are supplied
2. Then the new owner must be registered and the following data and documents are required:
  - Name and surname of the customer
  - Residence address
  - Date of birth
  - Postal address
  - Contact data (telephone, e-mail)
  - Method of payment (collection from account, transfer order, SIPO, PPPU)
  - Bank account number of the customer (if the chosen method is non-cash payments)
  - Estimated consumption in kWh (m³)
  - Kind of contracted tariff
  - Period of advance payments (Classic-monthly, Easy Pay Comfortably – quarterly, semi-annual, annual)
  - Amount of advance payment
  - Address of off-take point
  - Meter number
  - Meter reading
  - Registration date
Identification documents needed for conclusion of a contract
1. Personal identification card for inspection during personal contact (for example, Identification Card, and, in case of an alien, a Passport, a residence permit and the like)
2. Copy of the power of attorney if the customer is permitting someone else to represent him or her
The customer may
- To use the form Application for Change of a Customer at the Off-Take Point – Registration
- Conclude a new Contract for Gas Supply
You can register:
- In person, visiting the closest SPP Customer Centre,
- In writing, mailing the documents to the SPP, a. s. address
- By fax to 02/58 69 90 00,
- By e-mail to zakaznickalinka@spp.sk, a constituent part of which will be a completed, signed and scanned application for change of Customer at the off-take point (with a scanned power of attorney if the customer authorized someone else to represent him or her).
You inherited property from an owner who used gas and paid for it, meaning that you have an installed and functioning gas meter. For you to be able to start using gas you must deliver a death certificate of the original owner and then follow the steps that you find here.
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The original customer died and the new customer is the heir – descendant, (see as in point 1) + the death certificate of the original owner must be delivered (with an installed and functioning gas meter)

In that case the following steps must be taken:
1. Change of owner of off-take facility must be completed in the following way: the new property owner submits the death certificate of the original owner and data and documents needed for conclusion of a new contract for gas supply
2. Then the new owner must be registered and the following data and documents are required:
  - Name and surname of the customer
  - Residence address
  - Date of birth
  - Postal address
  - Contact data (telephone, e-mail)
  - Method of payment (collection from account, transfer order, SIPO, PPPU)
  - Bank account number of the customer (if the chosen method is non-cash payments)
  - Estimated consumption in kWh (m³)
  - Kind of contracted tariff
  - Period of advance payments (Classic-monthly, Easy Pay Comfortably – quarterly, semi-annual, annual)
  - Amount of advance payment
  - Address of off-take point
  - Meter number
  - Meter reading
  - Registration date
Identification documents needed for conclusion of a contract
1. Personal identification card for inspection during personal contact (for example, Identification Card, and, in case of an alien, a Passport, a residence permit and the like)
2. Copy of a power of attorney if the customer is permitting someone else to represent him or her
The customer may
- To use the form Application for Change of a Customer at the Off-Take Point – Registration
- Conclude a new Contract for Gas Supply
You can register:
- In person, visiting the closest SPP Customer Centre,
- In writing, mailing the documents to the SPP, a. s. address
- By fax to 02/58 69 90 00,
- By e-mail to zakaznickalinka@spp.sk, a constituent part of which will be a completed, signed and scanned application for change of Customer at the off-take point (with a scanned power of attorney if the customer authorized someone else to represent him or her).
You purchase a piece of property from an owner who did not use gas for a long time or did not pay for it, meaning that the gas meter was disconnected. For you to be able to use gas you must follow the steps you find here.
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You purchased an older piece of property where there had been a non-paying owner or the property was not used for a long time and the gas meter was disconnected

In that case the following steps must be taken:
1. Have a pressure inspection test made by a competent entity. SPP recommends that you use Gas Services of SPP-Certified Partners.
2. Submit the pressure and inspection report and the following data and documents required for a contract for gas supply
  - Name and surname of the customer
  - Residence address
  - Date of birth
  - Postal address
  - Contact data (telephone, e-mail)
  - Method of payment (collection from account, transfer order, SIPO, PPPU)
  - Bank account number of the customer (if the chosen method is non-cash payments)
  - Estimated consumption in kWh (m³)
  - Kind of contracted tariff
  - Period of advance payments (Classic-monthly, Easy Pay Comfortably – quarterly, semi-annual, annual)
  - Amount of advance payment
  - Address of off-take point
  - Meter number
  - Meter reading
  - Registration date
3. Submit an application for installation of a metering device
Identification documents needed for conclusion of a contract
1. Personal identification card for inspection during personal contact (for example, Identification Card, and, in case of an alien, a Passport, a residence permit and the like)
2. Copy of a power of attorney if the customer is permitting someone else to represent him or her
The customer may
- To use the form Application for Change of a Customer at the Off-Take Point – Registration
- Conclude a new Contract for Gas Supply
You can register:
- In person, visiting the closest SPP Customer Centre,
- In writing, mailing the documents to the SPP, a. s. address
- By fax to 02/58 69 90 00,
- By e-mail to zakaznickalinka@spp.sk, a constituent part of which will be a completed, signed and scanned application for change of Customer at the off-take point (with a scanned power of attorney if the customer authorized someone else to represent him or her).